COVID-19 exposed weaknesses in many business continuity programs when they could not deliver the right data during the pandemic response.  Operating in this new normal requires a new business resilience mindset that balances current uncertainties with flexibility and adaptability.  

In this digital event, we will explore:

• What operational resilience means and how it differs from business continuity?

• What it takes to implement an operational resilience framework?

• What are impact tolerances and its relationship to business services?

• Who should own operational resilience?

• How you can integrate operational resilience with risk management?

• What are some of the key implementation challenges?